Why IT is key to a successful Omnichannel Customer Experience strategy
Today, digital and physical environments are integrated. Within the travel industry, only an omnichannel customer experience strategy will do. ...
Today, digital and physical environments are integrated. Within the travel industry, only an omnichannel customer experience strategy will do. ...
During the last decade, the ubiquity of mobile devices in our lives and the digitalization of communication channels have radically transformed the landscape of B2C, especially in retail. Consumers...
Digital transformation in retail banking facilitates the creation of awesome customer experiences Digital disruption and innovations are entering the financial sector from multiple directions and...
During the last ten years, the border that separated the digital world from the physical world has blurred a lot. The ubiquity of mobile devices in our lives and the digitalization of communication...
With the growth of in-store retail analytics, businesses can finally monitor retail performance in a range of new ways. Even more, they can make informed decisions around important metrics using the...
Today, numerous factors influence purchasing behavior, from the economy to convenience. In response, retailers have to deploy a more agile approach to th demand planning. ...
In the era of growing digitalization, today’s customers are more empowered and connected than ever before. They anticipate seamless shopping experience across all channels that would reflect their...
In the world of today’s business there’s no time for procrastination. Success requires immediate action and instantaneous feedback. In case with retailers, one still notes the use of various...
The Internet has changed the way we shop. As consumer expectations change, businesses are working hard to drive retail innovation ...
