Almost every company in the hospitality industry knows that the key to success is customer experience. Customer experience is what differentiates a hotel from its competitors. More often that not, a...
In an online-dominated market, every hotelier strives to craft sale success through direct bookings. This is because direct bookings have the lowest acquisition cost. Whilst comparison sites and...
One of the main challenges for Hospitality or Hotel executives is achieving the right balance between maintaining memorable guest experiences and meeting the margins and profit obligations. That’s...
